Operations Assistant at Tobacco Factory Theatres

The following is a job vacancy being advertised by Tobacco Factory Theatres:

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Tobacco Factory Theatres are looking for an Operations Assistant to join their team!

Annual Salary/Fee: £26,500 Pro rata
Contract: 18 Month Fixed Term. Part Time (0.6FTE)
Hours: 24 hours per week across 4 or 5 days. Occasional evening and weekend work may be required. Please note this role is responsible for opening the building at 09:15, we are unable to consider requests for this role to be worked over three days due to the operational requirements of the position and need for consistent building cover throughout the week.
Holiday Entitlement: 30 days Pro rata per annum inclusive of Bank Holidays
Probationary Period: 6 months
Notice Thereafter: 8 weeks
Normal Place of Work: Tobacco Factory Theatres, Raleigh Rd, Bristol, BS3 1TF

The Operations Assistant plays a central role in supporting the delivery and growth of the hires programme at Tobacco Factory Theatres, helping maximise the use of our spaces and contributing to the organisation’s Business & Commercial Strategy. Our hires sits outside our programme of touring and produced work. Working at the heart of the building, the role is responsible for coordinating hire enquiries, supporting hirers from first contact through to delivery, and ensuring a professional, welcoming and solutions-focused experience that reflects our mission to be A Place of Welcome and Wonder.

Based at our reception and embedded within the Operations Team, the Operations Assistant is often the first point of contact for hire clients, artists, visitors and staff. The role combines relationship management, practical coordination and high-quality administration to ensure hires activity runs smoothly, efficiently and collaboratively across the organisation.

Alongside hires delivery, the role provides essential operational and administrative support across the organisation, including office systems, Health & Safety procedures, internal space scheduling, contractor coordination and HR onboarding processes. Working closely with the Head of Operations, the Operations Assistant helps ensure the building and operational systems remain organised, responsive, compliant and fit for purpose.

The role would suit someone who is highly organised, proactive and people-focused, who enjoys balancing client-facing work with detailed administration and takes pride in creating positive experiences for others.

Due to the responsibilities associated with opening and preparing the building each day, this role is expected to be worked across a minimum of four days per week. The organisation’s preference is for the hours to be worked Monday-Thursday, though a Monday-Friday pattern may also be considered and can be disused at interview.

More info: For more details including key responsibilities, person specifications and how to apply, please view the Job Pack here. You can also view the original vacancy listing on Tobacco Factory Theatre's website.

Application deadline: Monday 1st June, 10:00AM