Accessibility Case Studies

Hear from tourism and hospitality businesses across the West of England, at all stages of their accessibility journey, as they share how they’ve made their venues more accessible and inclusive — from adapting ancient buildings and installing Changing Places toilets, to supporting neurodiverse visitors, staff training, and creating welcoming experiences for all. Each case study highlights practical changes, reflections, and the real difference accessibility can make.

If you are a Visit West member and would like to become a case study, no matter how far along you're journey you are, we would love to feature you! We are looking for examples from all types of business and at every stage. Please get in touch with us to let us know more.