The following is a job vacancy being advertised by Tobacco Factory Theatres:
Salary: £29,580 (pro rata)
Contract: 18 Month Fixed Term Contract, Part Time (0.6 FTE)
Hours: 24 hours per week (including at least one evening show incoming shift)
Holiday Entitlement: 30 Days per annum (pro rata) inclusive of Bank Holidays
Probationary Period: 3 Months
Normal Place of Work: Tobacco Factory Theatres, Raleigh Rd, Bristol, BS3 1TF
Are you a data whizz, with great people skills, a love of insight, and (of course), theatre?!
The Data & Ticketing Manager supports the effective delivery of TFT’s Box Office operations, ticketing systems and audience data function: ensuring that sales, customer experience and insight all work together to maximise revenue and engagement.
You will hold responsibility for Box Office operations, infrastructure, budgets and staffing, overseeing the day-to-day running of the team and maintaining clear processes and high standards of customer service across all sales channels.
You will manage ticketing and data platforms, providing accurate reporting and actionable insight to colleagues across Marketing, Communications and Fundraising. Working collaboratively across teams, you will use data to support sales growth, audience development and income generation.
You will line-manage a team of Sales Assistants, supporting their development across sales delivery, customer engagement and data management. In partnership with the Marketing & Communications Manager, you will contribute to the delivery of the annual Sales target.
Some evening and weekend working will be required within contracted hours, particularly during the busy festive period, for which time off in lieu will be given where appropriate.
How to apply
For full details including key responsibilities, personal specification and how to apply, please download the job pack by clicking HERE.
Applications close on Tuesday 7th April at 10:00am.
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