Volunteering Coordinator at Aerospace Bristol

Job Title: Volunteer Coordinator

Reports to: Head of Fundraising and Partnerships

Location: Aerospace Bristol with flexible working

Job Type: Permanent, Part Time (24 hours a week, core hours tbc).

Salary: Circa £30,000 FTE, equivalent to approx. £19,200 for 24 hours per week

 

About Us

Aerospace Bristol is an award-winning museum and a place of inspiration, learning, and exploration. As we bring to life the past, present, and future of aerospace, we’re also building an inclusive, forward-thinking organisation that reflects and celebrates the diversity of our community. We believe the stories we tell – and how we tell them – are richer when informed by a broad range of perspectives.

As a charity and independent aviation museum, we are very lucky to have the support of a fantastic group of dedicated Volunteers who contribute their time and skills to help us achieve our mission, and the role of the Volunteering Coordinator is to lead the work we do in this area.

The Role

You will be responsible for overseeing the recruitment, induction, training and management of our dedicated team of over 150 volunteers. You will be helping us grow the number and range of volunteers, develop the work they do and play in important role in defining what the future of volunteering in our organisation looks like, and how it fits with our wider workforce.

This is a collaborative and purpose-driven role that welcomes creative thinkers from all backgrounds. We encourage applications from individuals with lived experience of underrepresented communities or non-traditional routes into the charity sector.

We’re particularly keen to hear from people with lived experience of volunteering, community engagement, or building inclusive teams. We welcome candidates from all backgrounds, including those who may have taken non-traditional career paths.

What you will be Doing

Here’s what the role might involve – we’ll support you to grow into any areas where you may have less experience.

• Develop and implement effective volunteer recruitment strategies to attract a diverse pool of volunteers.
• Support volunteers through recruitment and onboarding processes, including informal interviews and safeguarding checks.
• Work with volunteers to match them with meaningful and appropriate roles that align with their interests and skills.
• Provide ongoing support, supervision, and coaching to volunteers.
• Foster a positive and inclusive volunteer community by addressing any concerns or conflicts that may arise.
• Develop and deliver training programs to equip volunteers with the necessary skills and knowledge for their roles.
• Organise regular workshops or seminars to enhance volunteer skills and engagement.
• Create volunteer schedules to ensure appropriate coverage for all visitor attraction activities.
• Coordinate volunteer activities during special events or projects.
• Develop and implement a recognition and appreciation program for volunteers.
• Recognise and celebrate the contributions of volunteers through awards, events, and appreciation activities.
• Maintain accurate records of volunteer information, hours worked, and contributions.
• Prepare regular reports on volunteer activities, achievements, and challenges.
• Collaborate with other departments within the charity to align volunteer efforts with organisational goals.
• Work with the marketing team to promote volunteer opportunities and share success stories with the public.
• Proactively seek to broaden the diversity of our volunteer community to better reflect the people and stories we aim to share through the museum.
• Gather feedback from volunteers and use it to shape and improve the volunteer experience.

What we’re Looking for

We welcome applicants with transferable skills from related sectors or community-led funding roles.

• Previous experience in volunteer management or a related role.
• Strong organisational and leadership skills.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively with staff, volunteers, and external stakeholders.
• Knowledge of the charity sector and a passion for the organisation's mission.
• Flexibility to work weekends or evenings when necessary.
• Proficiency in relevant software and tools for volunteer management.

Ways of Working

• Collaborative and inclusive approach to working with colleagues and partners
• A genuine interest in our mission and values
• Comfortable working in a fast-paced environment and spotting opportunities for innovation

If you don’t meet every bullet point but feel excited by the role, we still want to hear from you.

Next Steps

• If you feel that this is the role for you, then please apply! Even if you feel you only meet some of the criteria, we still encourage you to apply. Please apply at either Volunteering Coordinator - Bristol BS34 5BZ - Indeed.com or email a CV to hello@hr-star.co.uk
• 1st stage interviews will be held via MS Teams on 17th July, with the second stage in-person interview to be held on 23rd July

We are committed to inclusive recruitment – if there’s anything we can do to make the process more accessible or comfortable for you, please let us know.

Please let us know whether you require any reasonable adjustments through any stage of the process.

Aerospace Bristol is proud to be an equal opportunities employer. We actively encourage applications from people of all backgrounds, identities, and experiences – particularly those who are underrepresented in the heritage and cultural sectors.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.