The award celebrates a property that has demonstrated innovation and resilience across the last 12 months, working to improvefacilities, retain and attract valuable staff and grow their businesses.
Under the leadership of General Manager, Lorraine Jarvie, The Royal Crescent Hotel & Spa in Bath, has made significant investments of £1.2M in the property this year. This includes the refurbishment of its 11 suites and a selection of rooms, a complete refurbishment of the 3AA Rosette restaurant, Montagu’s Mews, plus the entire front of house, in addition to the launch of the new outdoor terrace.
Lorraine Jarvie, General Manager, says:
‘We’re absolutely delighted to have been awarded ‘Boutique Hotel of the Year’ in thiscompetitive category. With a significant investment from Topland Group and with our combined vision, the confidence in ourfuture growth remains, ensuring our guests continue to enjoy our unique five-star experience. With a dedicated team that strivesfor world class guest practices, The Royal Crescent Hotel & Spa continues to set standards in five-star hospitality in the SouthWest.‘
The Boutique Hotelier Awards 2023 took place on 16 October, at The Chelsea Harbour Hotel in London with propertiesrepresented across the UK.
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