Accessibility and Inclusion Resources and Opportunities

Explore current opportunities below to enhance your business and ensure every visitor feels welcome:

• Update your accessibility facilities on your Visit Bath and/or Visit Bristol listing to ensure visitors have the most accurate information. Contact us on membership@visitwest.co.uk to update your listing.

• Attend our online accessible event  for Visit West members: 10 November 2026: Accessibility: Ensuring your venue is welcoming for all (in partnership with WECIL). Contact us on membership@visitwest.co.uk to register your interest in attending.

• Key Accessibility Features Questionnaire - Visit West, VisitEngland, and Access and Inclusion UK are working to improve the accessibility information available to visitors. Read our blog and complete the form.

• Read our 'Quick Wins to Get Started on Your Accessibility Journey' which gives some practical, low-cost actions you can take right now to make your business more welcoming. Read the blog.

• Bristol, Bath & Somerset Tourism Awards - Accessible & Inclusive Tourism Award: be recognised for your commitment to accessible tourism. Find out more.

• Able2Book - list your venue on this new ticket booking platform designed to make days out easier for disabled visitors. Find out more about Able2Book.

• Get a discount on AccessAble detailed access guides for your organisation, in assocoation with Visit England. Scroll down to the Detailed Access Guide section for more information.

VisitEngland has produced an extensive Accessible and Inclusive Tourism Toolkit to help businesses cater to a wider range of visitors. It covers customer service, the physical environment, digital accessibility, inclusive employment, and more, and is suitable for businesses at every stage.

We've highlighted some key sections below, but we strongly recommend reading the toolkit in full.

Key sections include:

• What accessibility means and why it matters
• Understanding your customers and removing barriers
• Providing an inclusive welcome
• Accessible features and facilities
• Marketing your accessibility
• Inclusive recruitment and employment
• Continuing your accessibility journey

AccessAble

Did you know that 95% of disabled people check accessibility information before visiting a new place, and 77% have avoided venues because they couldn't find what they needed?

Through our partnership with AccessAble, Visit West members have priority access to VisitEngland discounts on Detailed Access Guides. A Detailed Access Guide provides comprehensive information about your venue, from parking and entrances to toilets and facilities, helping disabled visitors plan their visit with confidence.

Guides are published on AccessAble's website, which receives over six million visits annually.

Current VisitEngland discounts (first-come, first-served):

• 50% off Guided Assessments (remote survey via video call), up to £250
• 25% off On-Site Assessments, up to £250

Find out more and get your discounted quote

Take a look at the current detailed access guides currently available in Bristol, or search for venues in Bath & North East Somerset, North Somerset and South Gloucestershire here.

Join a free short webinars to discover how you can open the door to more visitors with a professionally surveyed Detailed Access Guide for your venue. Upcoming webinars: TBC, more dates coming soon.

Euan's Guide

EuansGuide.com is a disabled access review website, with the aim to empower disabled people by providing information that will give confidence and choices for getting out and about. You can find out more about how to list your organisation on the website, and in turn you'll be helping disabled people find great places to go. 

Find out more about listing your business with Euan's Guide

Accessibility & Inclusion Training - WECIL Disability Inc

WECIL / Disability Inc offer a range of tailored training services to help your organisation, team, and workplace become more accessible and inclusive. Their training is delivered by disabled people with lived experience, covering areas including disability awareness, inclusive customer service, and workplace accessibility.

As well as training, WECIL also offer access audits and consultancy - making them a useful partner whether you're looking to upskill your team, assess your venue, or develop a longer-term inclusion strategy.

• Find out how WECIL / Disability Inc can support your business

BSL Courses - Ad Infinitum & Watershed

Intensive British Sign Language courses for artists and professionals working in cultural organisations, led by tutor John Mancini at Watershed, Bristol.

• BSL Level 1 
• BSL Level 2 

Find out when the next course is and book your place at Ad Infinitum

Lipreading & Deaf Awareness in Bristol

Book expert-led taster introduction sessions to lipreading and D/deaf awareness for your staff in Bristol. These bespoke training sessions are generally charged at £100 and last one hour - times, number of attendees and content of sessions is all negotiable.

• Contact lipreadingbristol@gmail.com to find out more.

Free accessibility training - Enhance the UK

Enhance the UK has produced some free resources to help you make your organisation more accessible and inclusive for your disabled employees and customers.  The available guides will be updated regularly to offer you more free information and advice. 

• Access the free Enhance the UK resources

The Disability Confident scheme helps businesses attract, recruit, and retain disabled people. Signing up to Disability Confident Committed (Level 1) is straightforward and takes only a few minutes.

Find out how to sign up to the Disability Confident employer scheme

WECIL - Disability Inc

Training, access support, and consultancy to help your organisation, team, and workplace be as accessible and inclusive as possible. Find out how WECIL can support your business

Bristol Autism Support

A registered charity supporting parents and carers of autistic children across Bristol, South Gloucestershire, North Somerset, and BaNES. Offers auditing services for venues and services. Find out more about Bristol Autism Support

The Hive Avon

Supports adults with learning disabilities and autistic adults across Bristol and South Gloucestershire. Provides auditing services, venue visits, and accessibility discussions. Find out more about The Hive Avon

Welcome more disabled visitors with Able2Book

Able2Book is a new ticket booking platform designed to take the stress out of planning and make days out easier for disabled visitors. Many people still face barriers, from inconsistent ticket policies to the need to search multiple websites for basic information. Able2Book brings everything together in one place so visitors can quickly find what they need and book tickets online with confidence.

Listing a venue on Able2Book helps attract disabled visitors as well as the friends, family, and companions who often attend with them. The platform is beginning with venues across South West England, and both free‑entry and ticketed attractions are eligible to join. Further information, including FAQs, is available at www.able2book.com, and venues can email hello@able2book.com to arrange an informal conversation about being listed on the platform.

The Government's Disability Action Plan sets out how the UK aims to become the most accessible place in the world for disabled people to live, work, and thrive, and what that means for businesses.

Read the Government Disability Action Plan

• Bristol Disability Equality Forum
• Tourism for All