Please read the Membership Terms and Conditions below.
1. Membership Applications
All membership applications are subject to the approval of Visit West. Applications do not guarantee acceptance.
All appropriate insurance and licences must be in place at the time of application, or in the process of being completed. No promotion of services will take place without this.
2. Supply of data and images
It is the responsibility of the member organisation to ensure that all data is correct and image permissions are granted on all data and images supplied to Visit West for use in both print and electronic publication. Where appropriate, Visit West may share these with promotional partners, so it is essential that any restricted use is highlighted when supplied.
3. Commission
Commission is charged on accommodation bookings made through the consumer websites – VisitBath.co.uk and VisitBristol.co.uk using the following platforms:
- Via TXGB - Please see TXGB terms and conditions for details
- Non-TXGB Bookings – Commission rates will vary depending upon your supplier. Please contact us for further information.
Any bookings made using a link to your website from any of the Visit West sites directly are not subject to commission, including special offer promotions.
Conference, Meetings and Events
Commission will be charged at 10% of the gross amount plus VAT on the total final bill.
4. Invoicing and Payment Terms
Payment for membership can be made by BACS, debit/credit card and direct debit.
We do offer reduced rates for charities, so if you are a registered charity, please get in in touch to discuss this further.
All invoices are due for payment within 30 days. Should you have a query with an invoice, please contact Visit West immediately. Visit West reserves the right to suspend membership and associated benefits until full payment is received, subject to written notice by email to the main contact given at the time of application.
5. Renewals and Cancellation
Renewals will be sent automatically every 12 months from the date of joining. Cancellation of membership should be made in writing one month in advance of renewal.
6. Quality Assurance Schemes
We recommend that all businesses review opportunities available through independent assessment schemes for the industry.
We recommend that all conference, meeting and event venues participate in AIM (Accredited in Meetings). Developed by the Meetings Industry Association but available to all venues and suppliers in the meetings industry, AIM is endorsed by VisitEngland as well as by VisitBritain, Visit Wales and MPi UK. The Meetings Industry Association has further information and details of how to apply.
7. Service level agreement
Visit West has the right to withdraw membership for businesses that fail to deliver the agreed level of service for its customers.
Contact us
If you would like more information on membership and any of the above terms, please get in touch with one of the membership team.
