The following vacancy is being promoted on behalf of We The Curious:

Visitor Experience Team Member

Salary: £13.45 per hour, increasing to £13.65 upon completion of progression milestones
Contract: Permanent
Working hours: Part-time, 24 hours a week (0.6 FTE)
Deadline for applications: 11:59pm on Wednesday 7th October 

What will you be doing?

Based in the foyer and shop, our Visitor Experience Team are the first point of contact for our visitors at We the Curious. You will be welcoming everyone through our front doors, co-ordinating school arrivals, selling tickets and memberships, working in the shop, and providing excellent customer service. There are many ways the Visitor Experience Team adds to the culture of fun and creativity at We the Curious.

You will be supporting different audiences, from the general public to school and community groups on both weekdays and weekends, term time and school holidays. As we experience busy and quiet periods throughout the day, the role ranges in demand. During quieter periods we focus on resetting our spaces, as well as time for some administrative tasks and training. Due to the nature of this role, teamwork, excellent customer service, and communication skills are essential. 

The Visitor Experience Team sits within the Visitor Operations department at We The Curious. We work closely, and collaboratively, with the Venue Hire, Operations Admin, and the Live Science Teams creating a safe and welcoming experience for our visitors. 

You will be supported by Visitor Experience Team Leaders and the Visitor Experience and Engagement Manager. The role offers progression such as enhanced pay and professional development through training and shadowing.

More information

For more information about the role including specific responsibilities, person specification and how to apply, please view the full job description on We The Curious' website.